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About Us
Our Values: Knowledge, Experience, Commitment, and Trust. |
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Our company was founded on the premise that to succeed is to be truly customer service based. We go the extra mile to make our valued customers happy. First time customers become customers for life. We don’t over promise or over sell. We deliver when we say we will. As an agile owner operated company we are not just going through the motions or hampered by corporate limitations. In the end, our reputation and success is measured by our ability to help our customers meet their goals – on time and within budget.
Our Values – knowledge, experience, commitment and trust - reflect the energy, integrity, personal work ethic and dedication to excellence and advancement of |
knowledge in our field that ultimately provides the foundation for guaranteeing the service our customers require and deserve.
Why Reliant Labs?
Testing = Solutions: Knowledge, experience and trust are hallmarks of Reliant Labs. As much as 50% of reliability testing is
elective - companies new to HALT and HASS must be assured of results to justify making the investment in reliability assessment. Reliant Labs is dedicated to quickly and effectively determining your products’ operating margins and to develop and implement solutions that provide measurable results.
We give you what you need, and only what you need: Reliant Labs engineers will visit your facility and review your products and manufacturing processes during the design phase in order to devise test parameters. We perform only tests that are necessary and can often narrow down the tests required - keeping costs in check - based on our extensive database of test results and analyses. We will never recommend or over sell you tests you don’t need. Our testing methods quickly expose latent defects during both the design and manufacturing processes.
World Class Test Reports
Reliant Labs’ reputation for accuracy, integrity and thoroughness in executing and delivering test results is unparalleled. Reliant Labs’ well organized and comprehensive test reports, often running to 30 pages, have set the standard in the industry. We are committed to intellectual and scientific integrity…test results are repeatable.
What Makes Reliant Labs Stand Out
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Reliant Labs is the biggest HALT lab in the world. |
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Superior technical skills and guidance. Our customers are secure in the knowledge that tests are set up and executed properly whether attended or run independently. |
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Unmatched flexibility. We can start and move quickly at your schedule. |
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Contacts and resources available - power supply consultant and mechanical engineers for product fixturing on site with fast turnaround time. |
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Timeliness. Quotes are returned in 36 hours or less; tests scheduled within a week and test results typically delivered in 3 days. |
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Reliant Labs will conduct a thorough test and will not take shortcuts or cut corners. |
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Responsiveness. Last minute requests, nights and weekends are taken in stride. |
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Preparation. In addition to extensive laboratory testing equipment, Reliant Labs has also made significant investment in peripheral equipment. We make every attempt to prevent test delays because of a missing connector, cable or screw. |
Customer Satisfaction Keeps You Coming Back
Over 80% of our business is generated from repeat customers or referrals. Our clients value our responsiveness, flexibility and genuine desire to help them meet, and often exceed, their goals.
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